Privacy Policy

Last updated: July 14, 2025

Valento Family of Croix-des-Bouquets respects your privacy and is committed to protecting any personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data through our website. We understand the importance of privacy and take it seriously to ensure your trust and security when using our digital platforms.

1. Information We Collect: We may collect your name, email address, phone number, postal address, donation details, and browsing behavior when you interact with our website. This data may be collected through contact forms, newsletter subscriptions, donation processing tools, event registration pages, and browsing activity via cookies or similar technologies. We ensure that all personal data collection is transparent and directly tied to the functions and mission of our nonprofit organization.

2. How We Use Your Data: Your information is used to process donations, respond to inquiries, send newsletters or updates, and improve our website and services. It also allows us to engage with supporters more meaningfully, notify you of upcoming community events, and ensure that our online services are responsive to your needs. Data is also used internally for analytics to understand how users interact with the website and to enhance user experience based on those findings.

3. Data Sharing: We do not sell or rent your personal data. We may share limited information with trusted third-party service providers solely for processing payments, email delivery, and hosting services. These partners are carefully selected and are required to handle your data with the same level of confidentiality and care that we do. All third-party providers are contractually obligated to comply with data protection regulations, and they are not allowed to use your information for their own marketing purposes.

4. Consent: By submitting your personal information through our website, you consent to our use of your data as outlined in this policy. Consent is obtained clearly and explicitly, especially for email subscriptions, online forms, and donation pages. You may withdraw your consent at any time by contacting us through the contact form or email provided on our site, and we will honor your request promptly without impacting your ability to access our core services.

5. Cookies: We use cookies to enhance user experience, analyze site traffic, and manage user preferences. These small text files help us understand how users interact with our website, enabling us to optimize performance and tailor content. You can manage or disable cookies via your browser settings. Please refer to our Cookie Policy for a detailed breakdown of the types of cookies we use, their purposes, and how you can exercise control over them.

6. Data Security: We take reasonable precautions to secure your information, including encryption, access control, and regular security reviews. All transactions are secured with SSL technology, and our servers are protected against unauthorized access. While no method of transmission over the internet is completely secure, we strive to use commercially acceptable means to protect your personal data and implement best practices recommended by data security professionals.

7. User Rights: You have the right to request access to the data we hold about you, correct any inaccuracies, or request deletion. Additionally, you have the right to data portability and to restrict or object to certain forms of data processing. Please contact us to make any such requests, and we will respond within the timeframes required by applicable laws. We are committed to respecting your choices and empowering you with control over your personal information.

8. Children's Privacy: We do not knowingly collect personal information from individuals under the age of 13. If we discover that we have received data from a child without verified parental consent, we will take steps to delete that information immediately. Parents or guardians who believe that their child has submitted personal data to us are encouraged to contact us so that we can address the issue swiftly and appropriately.

9. External Links: Our site may contain links to external websites for informational or partnership purposes. These sites operate independently of Valento Family and are not governed by our privacy practices. We encourage users to read the privacy policies of every external website they visit, as we are not responsible for how those third-party sites collect, store, or use your information.

10. Policy Updates: We may update this Privacy Policy periodically to reflect legal, technical, or organizational changes. All updates will be posted on this page with a revised date. We encourage you to review this policy regularly to stay informed about how we protect your personal information. Continued use of our website after updates indicates your acceptance of the revised policy.

If you have any questions about this policy or your personal data, please contact us through our website’s contact page or email our data protection representative directly. We are here to assist you and ensure your data privacy rights are fully respected.